We want you to be completely satisfied with your purchase from Secret Reborn.
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Returns are accepted within 14 days of delivery.
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Items must be unused, in the original packaging, and in the same condition as received.
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To initiate a return, please contact us at contact@secretreborn.com with your order number and reason for return.
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Refunds will be processed within 7 business days after we receive the returned item.
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Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
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We do not accept returns on customized or personalized products.